Privacy Policy

Data controller

Ribas Rovira SL (B66026261).

Address: C/Pau Claris 145, 08009 Barcelona (Spain).

Contact email: support@piarconcept.com.

Data we collect and how we obtain it

With analytics consent enabled, we collect navigation and performance data through Google Analytics to measure visits, content usage, and funnel behaviour.

In the contact form we request name, email, and your inquiry. Submission includes a consent checkbox to store data and reply to the request.

If you use the donations flow, we may process optional donor data, public comments, and technical checkout metadata. Payment processing is handled by the selected payment provider.

• Navigation data and usage metrics (pages visited, session time, device, approximate origin).
• Cookie preference state and recent page-history context stored in the browser to support consent and contact follow-up.
• Name and email provided in the form.
• Content of the user inquiry.
• Optional donor identity data, donation comments, and donation-operation metadata.

Purposes and legal basis

Respond to inquiries and requests sent through the contact form.

Analyze traffic and website performance to improve positioning and activity.

Applicable legal bases:

• Consent for the contact form and analytics cookies.
• Pre-contractual measures when you request information about services.
• Legitimate interest to manage requests and improve the service, respecting your rights.

Data retention

We keep data only for as long as needed to respond, operate the service, comply with legal or accounting obligations, and protect the platform.

• Contact inquiries: until the request is resolved and any reasonable commercial follow-up is completed.
• Donation records: for the period needed for operational, legal, accounting, or anti-fraud purposes.
• Analytics data: according to the configured provider retention settings and your consent state.

Recipients and processors

We do not sell personal data. We share data only with processors and providers needed to operate the website, analytics, contact handling, donations, and legal compliance.

If we add or replace material processors, we will update this policy accordingly.

• Google Analytics
• Stripe (for card donation processing, when selected)
• ZenoBank (for crypto donation processing, when selected)
• Hosting, infrastructure, and technical service providers acting on our instructions

International transfers

Some providers used for analytics, hosting, or payment processing may involve international data transfers. Where applicable, we rely on appropriate legal safeguards such as contractual commitments or equivalent protections.

Your rights

You can exercise your rights of access, rectification, erasure, objection, restriction, and portability by contacting us via email.

You may also file a complaint with the Spanish Data Protection Authority (AEPD).

Accuracy and updates

You guarantee that the data you provide is accurate and up to date. Ribas Rovira SL is not responsible for inaccurate or incomplete data.

Minors

The website is not directed at minors under 14. If you are a minor, do not submit personal data.

Security

We apply reasonable technical and organizational measures to protect data.

Policy changes

We may update this policy at any time. Changes will be published on this page.